Do Not Sell My Personal Information

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Our Commitment

Ecoieflame does not sell your personal information to third parties. We are committed to protecting your privacy and ensuring that your personal data is used only for the purposes outlined in our Privacy Policy. This page provides information about your privacy rights and how to exercise control over your personal information.

We Do Not Sell Personal Information

We want to be clear: Ecoieflame does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share information with trusted service providers who assist us in operating our business, but these relationships are governed by strict confidentiality agreements, and these partners are not permitted to use your information for their own marketing purposes.

Third-Party Services

We use third-party services that may collect information about you:

Google Analytics: We use Google Analytics to analyze website traffic. Google may use cookies and collect data in accordance with their privacy policy. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Google Ads: If you visit our website through a Google Ads advertisement, Google may set cookies for conversion tracking and remarketing. You can manage your ad preferences through Google's Ad Settings.
Payment Processors: Payment information is processed by secure third-party payment processors. We do not store full credit card numbers on our servers.
Email Service Providers: We use email service providers to send transactional and marketing emails. These providers are contractually obligated to protect your information.

These third parties are not permitted to sell your personal information. They are contractually bound to use your information only for the specific services they provide to us.

Your Privacy Rights

Under PIPEDA and applicable Canadian privacy laws, you have the following rights regarding your personal information:

Right to Access: You can request access to the personal information we hold about you.
Right to Correction: You can request correction of inaccurate or incomplete information.
Right to Withdraw Consent: You can withdraw your consent for certain uses of your information, including marketing communications.
Right to Opt-Out: You can opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
Right to File a Complaint: You can file a complaint with the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

How to Opt-Out

If you wish to opt-out of certain uses of your personal information, you can do so in the following ways:

Email Marketing: Click the unsubscribe link in any marketing email you receive from us, or contact us directly at word@ecoieflame.world
Cookies: Manage your cookie preferences through our cookie consent banner or your browser settings. For more information, see our Cookies Policy.
Analytics: Install the Google Analytics Opt-out Browser Add-on to prevent Google Analytics from collecting your data.
Ad Personalization: Manage your ad preferences through Google's Ad Settings or the Digital Advertising Alliance of Canada's opt-out page.

Request to Access or Delete Your Information

You can request access to your personal information or request that we delete your personal information by contacting us at word@ecoieflame.world. Please include your name, email address, and a description of the information you wish to access or delete. We will respond to your request within 30 days as required by Canadian privacy law.

Please note that we may need to retain certain information for legal or business purposes, such as order records required by tax law or information necessary to fulfill ongoing subscriptions.

Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information.

Updates to This Policy

We may update this page from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about your privacy rights.

Contact Us

If you have questions about this page, wish to exercise your privacy rights, or want to opt-out of certain uses of your personal information, please contact us:

Privacy Officer
Ecoieflame
53 York Street
Ottawa, ON K1N 9B7, Canada
Email: word@ecoieflame.world
Phone: +1 (613) 241-1291

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at 1-800-282-1376 or visit their website at priv.gc.ca.